PRIVACY STATEMENT
Who this statement applies to and what it covers
This Statement applies to people who use any website, products, or services of ours that have hyperlinks to this Statement (we call them our “Services”).
They do not normally apply to people whose personal information forms part of the content included in our products.
Sources of personal information
We collect personal information about your interactions with us from certain third parties and other sources (such as your employer).
What types of personal information do we collect
The type of personal information we collect depends on how you are interacting with us and what services you are purchasing or using.
In many cases, you can choose whether or not to provide us with personal information, but if you choose not to provide it, you may not get the full functionality of the services.
How we use personal information
This section includes details of the purposes for which we use personal information and the different legal reasons why we process that personal information. We use personal information to provide and improve the services and for other purposes that are in our legitimate interests, as well as for the purposes of compliance.
Legitimate interests for use
We use personal information for a number of legitimate interests, including to provide and improve the Services, to manage our relationship with you and our business, for marketing, and to exercise our rights and responsibilities.
We provide marketing and event communications to you through various platforms such as email, telephone, text messaging, direct mail and online. Where required by law, we will ask you to explicitly opt-in to receiving marketing from us. If we send you a marketing communication, it will include instructions on how to opt-in to receive such communications in the future.
How we share personal information
We share personal information within C2P, with our business partners and third-party service providers. Our third-party service providers are not permitted to share or use personal information we make available for any purpose other than providing services.
International transfers
C2P does not store or process your personal data outside Brazil.
How we protect personal information
C2P takes the security of personal information seriously and we use appropriate technologies and procedures to protect personal information (including administrative, technical and physical safeguards) according to the level of risk.
Your rights
You have the right to request C2P to take certain actions in relation to your personal data.
You can ask to confirm whether we have personal data about you in our environments. If so, you can request access to your personal data at any time.
You may, at any time, revoke any consent you have provided to C2P. As the withdrawal of consent may generate some direct or indirect consequences for products or services that you have contracted, we will clarify the consequences of this withdrawal before complying with your request.
In certain circumstances, you can request the correction of personal data that you consider to be incomplete, inaccurate or out of date. If C2P is unable, for technical or legal reasons, to fulfill your request, we will inform you of the reasons that prevent us from continuing with the service.
In addition to the rights above, related to consent, if C2P is using your personal data because you have consented, it is your right to request, at any time, the deletion of this personal data. If C2P is unable, for technical or legal reasons, to fulfill your request, we will inform you of the reasons that prevent us from continuing with the service.
Cookies and similar technologies
C2P and our third-party suppliers set and use cookies and other similar technologies to store and manage user preferences, enable content and collect analytics and usage data, for example. The use of cookies and other tracking technologies is standard on websites and applications, through which information about your online activities on applications, websites or other services is collected. More information about how we use cookies and other similar technologies and how you can control and manage cookies is found below.
What is a cookie?
A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and to collect information. Cookies are typically assigned to one of four categories depending on their function and intended purpose: absolutely necessary cookies, performance cookies, functional cookies and cookies for marketing purposes.
Performance cookies:
These cookies collect information about how you use our websites. The information collected includes, for example, Internet browsers and operating systems used, the domain name of the previously visited website, the number of visits, the average duration of the visit and the pages viewed. These cookies only collect information in an aggregated format. Performance cookies are used to improve the user-friendliness of a website and enhance your experience.
Functionality cookies:
These cookies allow the website to remember choices you have made (such as your user name or ID, language preference or the area or region where you are) and provide enhanced, more personal features. These cookies may also be used to remember changes you make to text size, fonts and other customizable parts of web pages. These cookies cannot track your browsing activity on other websites.
Cookie management:
You can manage the website’s cookies in your browser settings and can change these settings by accepting, rejecting or deleting cookies. If you choose to change your settings, you may find that certain functions and features do not work as intended in the Services. All browser settings are slightly different, so to manage cookies you should refer to the relevant settings in your browser.
Requests and Complaints
If you have any requests or complaints, we ask that you contact us by email at encarregadodedados@c2ps.com.br. This email is exclusively for questions regarding the LGPD. For other matters, access our Service Channels.
